There are a few steps you can take to try and get your money back from a scammer.
First, you can try contacting the company or person that the scammer claimed to be from and explain what happened. You can also try filing a complaint with your local consumer protection office or the Better Business Bureau. Finally, you can contact your bank or credit card company and explain what happened; they may be able to refund your money. Below are the 5 steps you can follow.
Step 1 to take to get your money back from scammer:
Keep all chats and conversation leading to the point you were scammed ..you will be needing it as evidence.
Step 2 to take to get your money back from scammer:
Write out the full Name and account no of the Scammer.
Step 3 to take to get your money back from scammer:
Go to the notification alert you received from the transaction or pos printout of the payment you made copy the transaction ID you will be needing it.
Step 4 to take to get your money back from scammer:
Go to any branch of the bank of scammer and ask to speak with the customer service agent incharge of fraud
Step 5 to take to get your money back from scammer:
Go to any branch of the bank of scammer and ask to speak with the customer service agent incharge of fraud.
Step 6 to take to get your money back from scammer:
Get the official email address of the headquarter of the bank of the Scammer from the customer service incharge of fraud , send a mail to them with all the evidence.
Note: below are other things you need to know
- When sending the mail to the headquarter include this email below to the message [email protected]
- The above address is CBN fraud desk and if included to you mail , the bank will comply asap since they don't want to make issues with CBN
- After all these steps is put in place , the scammer will be tracked and arrested . You will be contacted and you money will be refunded and the scammer will face the law
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